“What fears could have stopped you from using our services?”
Potential problems with communication (from previous experience with outsourcing to India).
“What made you decide to use our services after all?”
The personal contact with Peter, where I saw very quickly that both our visions are very equal. The variations within the full team (not only pure technical people, and not only focused on one technology) The professional contact with Tomasz where it became very clear for me that your team mastered the right technical skills.
“What have our services added so far?”
The fundamentals for our API which are used as a basis at this moment.
“What aspect of our services do you find most valuable?”
“Can you name 3 other benefits of our services?”
Independent 2nd opinion. Brings a new view on functional possibilities. Possibility to scale.
“Would you recommend our services within your network?”
“Would you like to add anything else?”
Very good co-operation in an informal, but very professional context. Also very flexible with the planning of resources.